Frequently Asked Questions
What is the best lace?
HD lace is high quality, very thin, delicate, and is the most see-through lace. Warning Please be cautious when handling HD lace.
It may tear easily and get holes if you're heavy handling the lace.
Why is the turnaround time so long?
9-11 business is just a guesstimate of when your unit will arrive, oftentimes units arrive sooner.
Is it possible to make adjustments to my order?
All purchases are handled to ensure prompt delivery, thus orders cannot be amended or updated once payments are received.
Can I return a wig?
No, all sales are final. We do not accept any returns or exchanges due to the health and safety of others.
What shampoo and conditioner do you recommend?
We recommend any sulfate-free argan oil based products to gently wash and brush through your unit while washing.
HD lace is high quality, very thin, delicate, and is the most see-through lace. Warning Please be cautious when handling HD lace.
It may tear easily and get holes if you're heavy handling the lace.
Why is the turnaround time so long?
9-11 business is just a guesstimate of when your unit will arrive, oftentimes units arrive sooner.
Is it possible to make adjustments to my order?
All purchases are handled to ensure prompt delivery, thus orders cannot be amended or updated once payments are received.
Can I return a wig?
No, all sales are final. We do not accept any returns or exchanges due to the health and safety of others.
What shampoo and conditioner do you recommend?
We recommend any sulfate-free argan oil based products to gently wash and brush through your unit while washing.